Frequently Asked Questions

We will need to know the kind of event, the location/venue, how many guests are expected, the time frame of the event, type of music to be played, and and number of players or kind of group required. If you have all of that information, you can click on the "Inquire" button or simply call us or email us. However, even if you're not sure what kind of music you want or which group you need, feel free to call or email us with inquiries. We are happy to make suggestions based on your event, your preferences.

When we have discussed your event and come to an agreement, we will send you our contract. Once you sign and return it with your deposit*, we are officially the musicians for your event! * Don't worry, we are e-transfer-friendly.

We request that you book us at least three months ahead of the date of your event. As professional musicians, our schedules fill up fast! However, if you are in need of a last-minute booking this might be negotiable.

Yes, we require a deposit at the time of booking.

If you need to cancel a booking, we appreciate at least 30 days advance notice. Unfortunately we cannot offer refunds on booking deposits.

Yes, weather permitting! However, even in good weather we need adequate protection from wind and direct sunlight. When we talk about your event we will elaborate what contingency plans we will need in case the weather takes an unexpected turn on the day of the event.

Yes! Varying based on distance and time involved, changing venues usually incurs an extra fee.

The longest that we can be booked for is 4 hours. We also have a minimum booking time of 1 hour, which is regardless of how long we are playing. For example, if you hire us to play for 10 minutes, our rate will be the same as if you hire us for 1 hour.

We do not provide our own amplification, and for most venues it isn't required. Just because we're acoustic doesn't mean we're always quiet!

Our events have been all over the Okanagan Valley and Kamloops area. More distant venues are negotiable.

Yes! Our general pattern is that for events and weddings that last longer than 1 hour, we play for 45 minutes and then take a 15 minute break. For weddings where we are accompanying both ceremony and reception, we will take a break between the two. Keep in mind that as professional musicians, we are paying attention to the flow of your event. Just like we "read" the proceedings of a ceremony to provide music at the right moments, we also "read" the proceedings of the each event and reception. If you have questions about how this might apply to a wedding or event you are planning, we would be happy to chat!

We require around 35-45 minutes to set up, and we will need access to chairs and shelter from the sun or rain in order to do so.

Our instruments are insured.

Absolutely! Having music that is special to our clients is a very common request, and we are always delighted to make the experience more meaningful for you.

If you already have sheet music for the music you want us to play, we are happy to work off of that. If you do not, we can find or even arrange the piece for our ensembles.

Special requests outside of our repertoire may incure extra charges.

Absolutely! For those planning a wedding, we have some suggestions on our Weddings page. We are also happy to discuss the characteristics of each ensemble, the right kind of sound for your event, and the specific pieces that fit your vision with you directly!

This is contingent on the schedules of the ensemble-members, but it is often possible. An overtime charges of $100 per hour applies for any time beyond the originally planned ending-time.

Our performing attire is typically formal black, as this is traditional and puts your music center-stage. However, if you have a special request we'd love to hear it! (No promises, though.)